We changed how we’re framing min.
After a bunch of calls with freight brokers, we realized something important.
Calling min. an “agentic inbox” was confusing people.
Not that product was wrong,
but because the word “inbox” made it sound like we were replacing email.
We’re not.
What changed
Instead of selling an inbox, we’re now building specialized agents that live at an email address.
Each agent has a very specific job.
You bring it into a conversation when you want help.
No new UI.
No switching tools.
Just CC the agent.
How it actually works
If you CC one of our agents on an email thread, it can:
summarize long, messy threads
collect bids from multiple vendors
chase status updates from partners
send follow ups when someone goes quiet
pull key details out of back-and-forth
keep things moving without manual checking
The agent participates in the thread like a teammate.
Why brokers liked this
Brokers didn’t want a “new inbox.”
They wanted help inside the inbox they already live in.
Email is still the main solution.
We’re just adding workers that do the annoying parts on demand.
What this unlocks
Freight brokers are the first use case because the pain is immediate.
But this model applies to anyone who runs their day through email:
vendors
partners
external stakeholders
constant follow ups
Anywhere work happens in threads, this works.